Health & Safety

Health and Safety Protocols

The health and safety of audiences, staff, volunteers, artists and all those who make up the Hobby Center community is a top priority. All decisions regarding the necessary protocols and policies for health and safety are guided by current medical and public health advice.

The Hobby Center for the Performing Arts no longer requires proof of vaccination for patrons, staff, or volunteers. Additionally, masks are not required inside the venue, though all are welcome to wear a mask for personal comfort.

Should requirements change, we will update all policies and communications accordingly.

What is the Hobby Center doing to maintain venue safety:

• Restroom sinks and fixtures have touchless faucets, soap dispensers and flushing mechanisms.  
• MERV-13 air filters are used throughout the facility. 
• HVAC systems are set to allow for the maximum amount of fresh air intake. 
• Hand sanitizing stations are in all areas of the venue. 
• Continuing the use of CDC approved cleaning products. 
• Focused on sanitizing and disinfecting high touch areas. 

All persons who enter the Hobby Center facilities assume any and all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted. Each such person voluntarily waives any and all claims and causes of action against the Hobby Center Foundation, Theatre Under the Stars, The John Gore Organization, Inc., John Gore Theatrical Group, Inc. d/b/a Broadway Across America, the Venue, the Presenter, the Event, the Event Producers, and their respective affiliates, subsidiaries, sponsors, successors and assigns and their respective officers, employees, contractors and agents.

What are the Hobby Center security protocols:

• The Hobby Center is committed to the wellbeing and safety of all visitors, artists, and staff.
• Upon entry to the venue, visitors will walk through a touchless digital security screening. The system screens for weapons and other security concerns without requiring individual item searches for every guest.
• Over-sized bags, luggage and backpacks may not be permitted inside the venue.
• Patrons may be refused entry if they are in possession of prohibited items including, but not limited to: alcoholic beverages, illegal drugs, food, drinks, glass/plastic/metal containers, video recorders, audio recorders, laptops, laser pointers, backpacks, knives, mace, pepper spray, weapons of any type (including pocket knives), unauthorized noise makers, glitter, confetti, streamers, helium balloons, parcels or packages, inflatables, skateboards, hoverboards, selfie sticks, GoPros, or large bags of any kind.

Hobby Center Code of Conduct: 

The Hobby Center is committed to providing a safe, comfortable and enjoyable experience for all guests. Guests are expected to behave appropriately and follow instructions of Hobby Center personnel at all times. For the comfort, safety and security of all guests, staff, cast and crew, the following code of conduct has been established for all guests and visitors:

• Respect other guests, performers and staff
• Be responsible and aware of your behavior
• Adhere to all venue policies including but not limited to security check and photo/video policy
• Sit only in assigned ticketed seat and show tickets upon request
• Consume alcoholic beverages in a responsible manner
• Do not willfully and unreasonably disturb other guests nor interfere with performers or events in any way
• Supervise children so other guests aren’t disturbed
• Latecomers will comply with late seating policy determined by management and the production

All decisions are made at the discretion of Hobby Center staff. Any guests who fail to behave appropriately may be refused admission to or ejected from Hobby Center events without refund or compensation. Guests are encouraged to report any inappropriate or offensive behavior to an usher or floor captain.