• ATTENTION:The Hobby Center Box Office will be closed Saturday, Aug. 30 - Monday, Sep 1 for the Labor Day weekend.
 

Privacy Policy

Effective 02.19.2010

Privacy Notice Table of Contents

  1. Our commitment to privacy
  2. The information we collect
    1. Non-identifiable personal information
    2. Contact request information
    3. Ticket orders
    4. The information our presenting companies collect
  3. How this information is used
    1. Orders
    2. Direct Email
    3. Mailing lists
    4. Non-identifying and aggregate information
  4. Our commitment to data security
  5. How to contact us

  1. Our commitment to privacy:
    Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices & the way your information is collected and used. To make this notice easy to find, we make it available on our homepage & at every point where personally identifiable information may be requests. The Hobby Center for the Performing Arts is the sole owner of the information we collect on the site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
  2. The information we collect:
    1. Non-Identifiable personal information (Analytical Usage Tracking):
      The Hobby Center utilizes IP address tracking to analyze trends, administer the site, track user’s movement on the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. The information collected by visiting the Hobby Center website is as follows:
      • General Geographic information
      • Duration of visit
      • OS Information (Screen resolution, Software version, etc.)
      • Browser (Version and Type)
      • Referring Website
    2. Contact request information
      This notice applies to all information collected or submitted on the Hobby Center for the Performing Arts website. On some pages you can request information correspondence and register to join our email newsletter service. The types of information collected at these pages are:
      • Name
      • Email address
      • Mailing address (optional)
    3. Ticket orders
      We also offer the ability to purchase tickets online to shows the Hobby Center presents via our ticketing system, Paciolan. These transactions are secure via an encrypted SSL connection and verified by Verisign. This information is used to authorize credit card transactions, confirm transactions, mail tickets, contact you in the event of a cancellation or scheduling change, and periodically offer special promotions based on your purchase history. The information collected in ticket transactions are:
      • Name
      • Address
      • Email address
      • Phone number
      • Credit Card Information
    4. The information our presenting companies collect:
      The Hobby Center also offers the ability to purchase tickets to other presenting organization’s events here at the building. The Hobby Center cannot be held responsible for your privacy once you have left our website. Please refer to the appropriate organizations privacy policy when conducting transaction outside of the www.thehobbycenter.org domain.
  3. How this information is used:
    1. Orders:
      We use the information you provide about yourself when placing an order only to complete this order. We do share this information with outside parties.
    2. Direct email:
      We use return email address to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
    3. Mailing list:
      You can register with our website to receive information about upcoming events and special offers via our email mailing list. Information you submit on our website will not be used for this purpose unless you fill out the registration form. Periodically we may send postal mail to advertise and upcoming event, season or special offer if you have provided us with a usable postal address. Our mailing practices opt-in and verified and all outgoing mailing list email contains a mandatory unsubscribe link. Mailing list emails are compliant with the United States CAN-SPAM act. Further information regarding the CAN-SPAM act can be found here.
    4. Non-identifying and aggregate information
      We use non-identifying and aggregate information to better design our website and assist in its administration. We also use broad demographic information to help shape our marketing and identify trends. This information is never shared with outside vendors outside of the uses described here.
  4. Our commitment to data security:
    To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
  5. How to contact us:
    Should you have other questions or concerns about these privacy policies, please call us at 713.315.2400 or send us an email at info@thehobbycenter.org

This is the web site of:

thehobbycenter.org
Hobby Center for the Performing Arts
800 Bagby Street, Suite 300
Houston, TX 77002
Ph: 713.315.2400
Fax: 713.315.2402
info@thehobbycenter.org